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Guarantee

Quality is our first concern, so we guarantee all our products manufactured and sold at our website. Our products are  guarantee on defects of workmanship.

Always open your package immediately when you receive it and inspect it.

If for any reason you are not completely satisfied with your purchase on look or quality on defects of workmanship, you may return it within 5 days from the day of receipt and we will exchange it for free. However, we can not guarantee color prints on all of our products because printers and monitors produce colours in different ways. Monitors use RGB colour and most printers use CMYK colour. You can view your artwork on different monitors and it will also vary. Unfortunately you can't rely on your monitor as an accurate representation of the final colour. We do not guarantee color printed. If you want a specific color, please send us the Pantone color number.Shipping charges will not be refunded.

Here's some limitations:

  • Color are not guaranteed
  • Misspellings in your files (ex. phone number, text, address) can not be reprinted for free. It is the customer's responsibility to check these informations.
  • Item must be returned within 5 days from date of purchase.
  • The products that have been used in any way cannot be accepted for exchange.
  • Custom products manufactured on special order can not be exchanged unless defective on workmanship.
  • The reprint will be exactly the same than the original (the same file). No modification of the file will be done in the guarantee.
  • A picture and/or sample and/or return by courrier can be asked.
  • Other particular conditions can be applied.

All sales are final, even if the product has not shipped yet because all products sold on the website are manufactured according to you preferences and are customized, so if you change your mind, the product serves no one. There are a wide variety of combinations on our website so it is difficult to resell it to another person. When ordering, be sure the dimensions and color are ok.